Shipping Policy


  • Your orders will be packed and delivered to you as fast as possible
  • There may be occasions where a product you have ordered is not available in the warehouse. In such cases we will advise you of a new delivery date and give you the option of a similar product or a refund of the products that are not immediately available.
  • We pick and pack within 48 hrs after receiving an order. Anything outside of this time will be communicated to you.
  • We use the fastest road freight companies in Australia, featuring next day delivery to Perth CBD and 5-to-10-day delivery outside Perth.
  • Goods will be dispatched as soon as they are available based on the choice of your shipping selected. 
  • Occasional delays by delivery companies are unfortunately out of our control, however we will do everything we can to keep you informed of the status of your delivery.
  • If you need your hospitality supplies for an event or by a specific date, please email us directly, so we can give your order the attention it deserves.